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We stand at a critical point of judgment. With 'Assurance' being defined as a function of human psychology, given the 'inadequate past' and impending 'imperfect future', we have to make order out of chaos. We have only one tool at our disposal-the redoubtable human mind. We need human minds in the present tense, watching each step of the process and being a part of it.
The use of statistics and forecasting is very limited at the business wave-front, after most of the glaring gaps have been closed. The edge of competitiveness is in the present, which is rapidly descending into the past. The rate of change presents us with two choices-to measure, analyze and continuously chase a real small gap in time, or deal with the present and be open to surprises in the future.
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